Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, the vouchers must be unused and in the same condition that you received it. It must also be in the original envelope.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
These are vouchers so exchanges are not possible.
To return your vouchers, please visit the pub you purchased them from or mail your product to: Pearmain Pubs Ltd, The Red Lion, 123 High Street, Horsell, GU21 4SS.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at info@pearmainpubs.co.uk for questions related to refunds and returns.
Welcome to Pearmain Pubs Ltd Gift voucher website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pearmain Pubs relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term Pearmain Pubs Ltd or us or we refers to the owner of the website whose registered office is Pearmain Pubs Ltd, Unit 2B Henley Business Park, Pirbright Road, Normandy, GU3 2DX Our company registration number is 6342120 Registered in England. The term you refers to the user or viewer of our website.
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